Are city utilities available to a vacant piece of property? Who should I call?

Please call the Utilities Department at 575-534-6365 to inquire about water or sewer availability.

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1. What is the hardness of Silver City's water?
2. Is fluoride added to Silver City's water?
3. Sometimes my water seems cloudy. Is the cloudy water safe to drink? Who should I call?
4. I plan to excavate on my property and need line locates. Who should I contact?
5. I have a question regarding my water bill. Who should I contact?
6. I need my water/sewer/garbage services transferred to another address. Who should I contact?
7. I need my water turned on or off temporarily for repairs. Who should I contact?
8. There is water inside my meter can. Who should I notify?
9. I am experiencing high or low water pressure. Who should I notify?
10. Water is coming out of a sewer manhole or pavement in the middle of the street. Who should I notify?
11. My water seems to be dirty. Who should I notify?
12. I am experiencing sewer problems. Who should I contact?
13. There is a strong sewer odor outside. Who should I call?
14. Are city utilities available to a vacant piece of property? Who should I call?
15. Where can I purchase a water sample kit? How much does it cost to have my water well tested?
16. What are the days and times I can take my Microbiological water sample to the Wastewater Treatment Plant lab for analysis?
17. Can I bring in my water sample for analysis on any other day besides Tuesdays?
18. Can anyone pull a water sample?
19. What is the purpose of the pill inside the water sample bottle?
20. Can I use any bottle to take the water sample in?
21. How long can a water sample be held before analysis?
22. What are total coliforms? Are coliforms harmful if present in my water sample?
23. Who do I contact to get a WSS number?
24. Do I have to bring in my water sample on ice?
25. What should I do if my water sample comes back positive for total coliforms or E. coli?
26. What are the septage dumping hours?